FAQ


How do you find your products?

We source our Japanese-inspired products directly from suppliers in Asia. Our team sifts through hundreds of items every week to find the most unique, authentic and interesting items for Japanophiles and lovers of Japanese design and culture.

 

What are your shipping fees?

All items purchased from Japan on Sale ship for free to addresses in the U.S. regardless of purchase price or number of items ordered. 

Unfortunately, we are unable to ship to international addresses outside of the U.S. at this time.

See our shipping/returns page for more information.

 

How long will it take for my order to arrive?

All products ship directly from Asia. As a result, items can take between 12-20 days to arrive after they ship.

Once an item has shipped, we will send you a shipment notification email with tracking information. Tracking details for all your orders will also be available in your Japan on Sale account.